Terms and Conditions

Welcome to Hero EcoMed! By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding. If you do not agree to these terms, you may not use our website or services.

1. General Information

This website is operated by Hero EcoMed. Throughout the site, the terms “we,” “us,” and “our” refer to Hero Eco Med. All information, tools, and services provided by Hero EcoMed are subject to the terms outlined here.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have the consent of a legal guardian.
  • All information provided during registration or purchases is accurate and complete.

3. Use of Website

  • You agree not to misuse the website, including attempts to access unauthorized areas, distribute harmful software, or use the website for fraudulent purposes.
  • Content on this website is for personal use only. Reproduction, distribution, or modification of any content is prohibited without prior written consent.

4. Products and Services

  • We strive to ensure product descriptions, prices, and availability are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
  • All purchases are subject to availability. In cases where an item is out of stock, we will notify you promptly.

5. Payment and Pricing

  • Prices displayed are in INR and may include applicable taxes. Shipping costs, where applicable, will be added during checkout.
  • We reserve the right to modify prices at any time without notice.
  • Payments must be made through the methods provided on our website. We do not store payment details.

6. Shipping and Delivery

  • Delivery times are estimates and subject to delays beyond our control (e.g., weather, customs).
  • Hero EcoMed is not responsible for incorrect delivery addresses provided by the customer.
  • Risk of loss and ownership of products pass to you upon delivery.

7. Returns and Refunds

  • Products can be returned or exchanged only under our Return Policy guidelines, which are available on the website.
  • Refunds will be processed as per our refund policy and credited to the original payment method.

8. Intellectual Property

  • All content on this website, including text, images, logos, and software, is the intellectual property of Hero EcoMed or its licensors.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

  • Hero EcoMed is not liable for any damages arising from your use of the website, including technical failures, data loss, or inaccuracies.
  • Our liability for any claims related to the products or services shall not exceed the purchase price paid.

10. Indemnification

You agree to indemnify and hold Hero EcoMed, its affiliates, and employees harmless from any claims, damages, or expenses arising from your use of the website or violation of these terms.

11. Third-Party Links

Our website may include links to third-party websites for convenience. Hero EcoMed is not responsible for the content, policies, or practices of these external sites.

12. Termination

We reserve the right to terminate your access to the website or services if you breach these terms. All provisions related to intellectual property, limitation of liability, and indemnification shall survive termination.

13. Changes to Terms and Conditions

Hero EcoMed reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page.

14. Governing Law

These Terms and Conditions are governed by and construed under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Hero EcoMed
Email: wecare.hem@heroeco.com

Thank you for choosing Hero EcoMed.