Frequently Asked Questions (FAQs)

What is the difference between an automatic wheelchair, electric wheelchair, and power wheelchair?

The terms automatic wheelchair, electric wheelchair, and power wheelchair are often used interchangeably. Each refers to a motorized wheelchair powered by a battery and controlled with a joystick or remote, making independent mobility easy for users with limited strength or endurance.

Who should consider using a motorized wheelchair?

A motorized wheelchair is ideal for individuals who may lack the strength to push a manual wheelchair, need mobility indoors and outdoors or want the convenience of effortless travel. These chairs support seniors, people with disabilities, and those recovering from surgery or injury.

Are Hero Eco Med electric wheelchairs suitable for travel and outdoor use?

Yes, each electric wheelchair is designed for stability, comfort, and performance both indoors and outdoors. Many models offer compact folding for transport and robust battery life for longer, worry-free journeys.

How do I select the right power wheelchair for my needs?

When choosing a power wheelchair, consider factors like user weight, seat width, desired features (e.g., reclining, headrest, or adjustable footrests), and daily usage environment. Check the product listings for detailed specifications or contact Hero Eco Med for personalized guidance.

What safety features are included with automatic wheelchairs?

Safety is a top priority across our automatic wheelchair collection. Features can include electromagnetic brakes, anti-tip wheels, secure seat belts, puncture-proof tires, and user-friendly controls for added confidence on the move.

What is the warranty and after-sales support policy for motorized wheelchairs?

All motorized wheelchairs purchased from Hero Eco Med are covered by a clear warranty and ongoing customer support to ensure users enjoy long-term reliability and peace of mind.